Privacy Policy

Introduction

Welcome to Comforta ("we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, or make a purchase from our online store. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We may collect and process the following types of personal information about you:

• Personal Identification Information: Name, email address, phone number, billing and shipping address, and payment information (such as credit card details).

• Account Information: When you create an account, we store your username and password.

• Order Details: Information about the products you purchase, including transaction details and shipping information.

• Usage Data: Information about your browsing activity on our website, including your IP address, browser type, operating system, and pages visited.

• Communication Data: Any correspondence you send us, such as emails or messages through our website.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• Order Processing: To process and fulfill your orders, including shipping and handling, and to send you order confirmation and tracking information.

• Customer Service: To respond to your inquiries, provide customer support, and manage returns or exchanges.

• Marketing: With your consent, we may send promotional emails or newsletters about our products, special offers, and new arrivals.

• Website Improvement: To monitor and improve the functionality and performance of our website.

• Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. Sharing of Your Information

• We do not sell, rent, or trade your personal information. However, we may share your data with third parties in the following circumstances:

• Service Providers: We may share your information with trusted third-party providers who assist us in operating our website, processing payments, delivering products, and performing analytics.

• Legal Requirements: We may disclose your information to comply with any legal obligations, court orders, or requests from regulatory authorities.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.

4. Data Security

We are committed to ensuring the security of your personal data. We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no online transmission of data is entirely secure, and we cannot guarantee the security of your information.

5. Retention of Your Information

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including to comply with any legal, accounting, or reporting requirements.

6. Your Data Protection Rights

• Depending on your location, you may have certain rights regarding your personal data, including:

• Access: You can request a copy of the personal information we hold about you.

• Correction: You can request that we correct any inaccuracies in your data.

• Deletion: You can request that we delete your personal information, subject to certain legal obligations.

• Opt-out: You can unsubscribe from our marketing communications at any time.

To exercise these rights, please contact us at contact@comforta.pl

7. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that allow us to remember your preferences and track your use of the website. You can control or disable cookies through your browser settings, but doing so may limit some functionality of our site.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy regularly to stay informed about how we are protecting your data.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us.